Complaint Management System

Complaint Management System

Gentle Entertainment Pvt. Ltd. is completely dedicated towards quality customer experience. Complaint Management System is the backbone for maintaining transparency in the company.

We are sensitive towards complaints of all our stakeholders. Subscribers are at the bottom of Supply Chain but they are the most important stakeholder of this business. We have a dedicated helpline for the subscribers of Gentle Entertainment Pvt. Ltd.

Mrs. Sarita Murty is our Customer Complaint Executive. Our helpline functions on Monday to Saturday and operational between 10:30 A.M. to 6:00 P.M.

Helpline Number: 0771 - 4059192

Our Nodal Officer, Mr. Suresh Nihal, is committed to help LCOs and subscribers and solve their problems. He has been an important pillar in the Cable Industry in Chhattisgarh and commands utmost respect between LCOs and MSOs. Gentle Entertainment Pvt. Ltd. assures various LCOs and subscribers that they will receive solutions of their problems within 48 hours of their complaint.

Mr. Suresh Nihal

Contact No. : +91-9981991920 Email ID :

Gentle Entertainment Pvt. Ltd. likes to provide various medium of interfaces to its stakeholders and to remain true to our commitment, we have given a complaint/feedback link on our website where people can provide us the feedback or register their complaints and we promise to work on them quickly.

People can also mail us directly at their valueable feedback or complaint about our services.